Mastercraft Exteriors | America's Roofing and Siding Experts


Insurance claims

The insurance claims process is one that can be very frustrating to the customer. We performed over 22,000 insurance claims since 1996 and can help you through your claims process. We have a full administrative staff that supports our homeowners and field supervisors.

Step 1 File your claim

Filing online is the quickest way to file your insurance claim. Click the links below for instructions on filing electronic claims.


Step 2 The Adjustment Process

Once your claim is filed, an insurance adjuster is assigned to assess the damage.


Step 3 Depreciation Recovery

Most insurance carriers apply depreciation to the damaged property. This is a decrease or loss of value as a result of age or wear.


If you are restoring your home through an insurance claim, you may find that your mortgage carrier is endorsed as an additional payee. The lender is also a lein holder of your property and therefore, has a vested interest in the integrity of your home. If the repairs are not completed, the mortgage lender could potentially be carrying a home worth less than appraised so they want to ensure that the repairs are completed satisfactorily.

Working with mortgage companies can be incredibly tedious to work with. Our staff will assist you in this process with tenacity and professionalism. We will work as a team with you to ensure you receive the funds in the most efficient manner possible.


Claim Supplement

In order for Mastercraft Exteriors to ensure we provide you with the best products and craftsmanship possible, it is crucial your carrier covers the claim in full. For example, there are over 30 steps in the re-roofing process. Failure to cover one of these steps results in an inferior roofing/siding system. We employ a Supplement Claims Specialist to ensure your carrier covers the project step by step, never missing critical components in the process.

Most items missed by the insurance carrier are simple oversights. We provide them with pictures, diagrams and estimates for our clients so the claim process continues without interruption.